Privacy Policy — Smart Lift Technologies

Last updated: October 14, 2026

Smart Lift Technologies (“we,” “our,” “us”) operates smartlifttechnologies.com. This Privacy Policy explains what personal information we collect, how we use it, and your rights regarding that information.

Who we are

Our website address is https://smartlifttechnologies.com. If you have questions about this policy, contact us at admin@smartlifttechnologies.com or +1 (561) 932-9132.

Information we collect

When you place an order

When you make a purchase, we collect:

Your name, email address, and phone number
Your billing and shipping address
Payment information, handled securely through our payment provider or the payment method you choose. We do not store your full card details on our servers.
Your order history and product preferences

When you contact us

If you reach out through our contact form, WhatsApp, or live chat, we collect the information you provide, such as your name, email address, and the content of your message, so we can respond to your inquiry.

When you browse our site

We automatically collect certain data through analytics tools, including:

Pages visited, time spent on the site, and the website that referred you
Device and browser information
General location (city or country level, based on your IP address)

We use Google Analytics (through MonsterInsights) to understand how visitors use our site and to improve the shopping experience.

Live chat

We use Smartsupp for live chat support. If you use this feature, your messages and any information you provide during the chat are stored by Smartsupp on our behalf. You can review Smartsupp’s own privacy practices on their website.

Cookies

Our site uses cookies for:

Keeping items in your shopping cart as you browse
Remembering your login, if you have an account
Analytics tracking, as described above
Live chat functionality

You can control or disable cookies through your browser settings. Some features of the site, such as the shopping cart, may not work properly without them.

How we use your information

We use the information we collect to:

Process and fulfill your orders
Communicate with you about your order, including confirmations, shipping updates, and support
Improve our website and product offerings
Send marketing communications, if you have opted in. You can unsubscribe at any time.
Prevent fraud and keep our website secure

Who we share your data with

We share your information only as needed to run our business:

Payment providers: Zelle, wire transfer, and Apple Pay, to process your transaction
Shipping carriers, to deliver your order
Google Analytics (MonsterInsights), for website analytics
Smartsupp, for live chat

We do not sell your personal information to third parties.

How long we keep your data

Order information: we keep it for as long as needed to meet legal, tax, and accounting requirements, which is 2 years.
Live chat conversations and contact form messages: we keep them for 12 months, to help us provide better support.

Your rights over your data

You have the right to:

Request a copy of the personal data we hold about you
Request correction of inaccurate data
Request deletion of your personal data, subject to legal and accounting retention requirements
Opt out of marketing communications at any time

To exercise these rights, contact us at admin@smartlifttechnologies.com.

Data security

We take reasonable technical and organizational measures to protect your personal information. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.